Shipping & Returns
www.Boimela.in is a non-profit venture, just to help those people who stays out of Bengal and missing Bengali books or fixed in a schedule with no time to go and buy Bengali books from stores outside office.
We process the national delivery only through reputed couriers. We ship the books within 1 - 2 days after getting the order in week days and Which will take 3 - 7 days to deliver in main cities and few more days in case of remote area. If there is no courier service available in your area, we will ship your books via Government Registered Bookpost or Speedpost. In that case, delivery time will be 8 - 15 days.
For client from outside India may see the courier charges are as high as the more than book cost, but as we sell the books at its MRP and sometime we give some discount also, we can not spare any discount of book with courier charges.
Q. How much time it takes to deliver?
A. We ship the order next 1 - 2 days which are received before 9 am from Monday to Thursday. Order received after Thursday 9 am to Monday 9 am, shipped on Tuesday evening.
Normally the courier takes 3 - 7 working days to ship the books to proper cities. Sometime they take 2 - 3 extra days if the destination is remote. In case of any book, which is not available in our stock, we collect it from the publisher and in case its not available with the publisher, we try to get it from some retail store if they have any copy of the particular book.
Normally courier takes 3 - 7 days to deliver it in Indian and 7 - 15 days out of Inida.
In case a book we can not arrange for you, we will refund the money.
Q. Can I gift a book to someone?
A. Yes, You can. Write an instruction at the time of placing the order, we will send the book with a Gift Wrap with your message.
Q. What do I do in case I receive a wrong or damaged product from BoiMela?
A. In the rare case that you receive a wrong or damaged product from BoiMela.in, please email info@BoiMela.in for a replacement. When we ship out the replacement item to you, you have to return the wrong or damaged product to us at your cost.
Q.My question isn't listed here. Who do I contact?
A. Please e-mail us at info@BoiMela.in with your question. One of us will be happy to answer it for you.
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